Insurance

At Ryde, you have legal liability insurance included in every trip.

We are proud to offer all customers in Norway liability insurance for every trip they take. The insurance provides peace of mind by covering both personal injuries to yourself and others, as well as property damage.

What's included:

  • Damages to the rider, other road users, other vehicles, and third-party property.
  • Personal injuries are covered with no monetary limit (your clothing and other personal belongings are not covered).
  • Damages to other vehicles, buildings, and objects is covered up to NOK 100 million.
  • Strict liability – meaning you are entitled to compensation even if the rider or vehicle owner was not at fault.
  • Normally, compensation for your financial loss resulting from a traffic accident. This includes both loss of income and related expenses.
  • If the injury results in permanent medical impairment, you may also be entitled to compensation for permanent disability. This is compensation for reduced quality of life due to the injury (non-economic loss).

To register a claim, please use the following link:

https://app.cachet.me/submit-claim/ryde-norway

At Ryde, you have legal liability insurance included in every trip.

We are proud to offer all customers in Sweden liability insurance for every trip they take starting from December 23rd 2023. The insurance provides peace of mind by covering both personal injuries to yourself and others, as well as property damage.

What's included:

  • Damages to the rider, passengers, other vehicles, and third-party property.
  • Personal injuries are covered with no monetary limit (your clothing and other personal belongings are not covered).
  • Damages to other vehicles, buildings, and objects is covered up to SEK 300 million.
  • Strict liability — meaning you are entitled to compensation even if the rider or the vehicle owner was not at fault.
  • Normally, compensation for your financial loss resulting from a traffic accident. This includes both loss of income and related expenses.
  • If the injury results in permanent medical impairment, you may also be entitled to compensation for permanent disability. This is compensation for reduced quality of life due to the injury (non-economic loss).

To register a claim, please use the following link:

https://app.cachet.me/submit-claim/ryde/se

At Ryde, you have legal liability insurance included in every trip.

We are proud to offer all customers in Finland liability insurance for every trip they take starting from June 1st 2024. The insurance provides you with peace of mind by covering personal injuries to yourself or others, as well as property damage.

What's included:

  • Personal injuries caused by the use of a vehicle in traffic to third parties and the medical costs of the driver of the rental electric scooter.
  • Personal injuries to a third party are unlimited.
  • For property damage, the maximum amount of compensation is EUR 5 million for each of the motor liability insurance responsible for the damage.

To register a claim, please use the following link:

https://app.cachet.me/submit-claim/ryde/fi

At Ryde, you have legal liability insurance included in every trip.

We are proud to offer all customers in Germany liability insurance for every trip they take. The insurance provides you with peace of mind by covering personal injuries to others, as well as property damage caused during your ride, in compliance with German regulations.

What's included:

  • Damages caused to third parties (individuals and property) through the use of the e-scooter in public traffic in accordance with the eKFV.
  • Coverage of up to EUR 100 million for personal injury and property damage, with a maximum of EUR 15 million per injured person.

What's not included:

  • Damages to your own personal property or your own personal bodily injuries.

To register a claim, please use the following link:

https://app.cachet.me/submit-claim/ryde/de

Ryde Electric Scooter

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